Naples Merchant Services

Naples Merchant Services
People make the difference

Monday, June 14, 2010

Use Your Own Cell Phones To Process Credit Cards Securely

Mobile ePay
In the past, if you wanted to process outside of the office you would either have to call in the transaction or collect the card information and process it when you got back to the office; this would result in a non-swiped rate. Mobile ePay takes these problems away with one simple solution. You can simply install the Mobile ePay Java software, and instantly process credit card transactions.

Easy Interface
The Mobile ePay software has a simple, user-friendly interface with step-by-step instruction on how to use. You will feel comfortable and confident from the first transaction.

Just Swipe and Process
The software makes processing credit cards as simple as just swiping a card. Once you log into the software and select a function, such as a sale, the software is automatically ready to read a card through the swiper cradle or wireless bluetooth swiper/printer. All you need to do after the card is swiped is enter a dollar amount and push process.

Reports and Statistics
Connection to the USA ePay Reporting features within the gateway is something you won’t be able to live without. Since all transactions done through the wireless device come through the USA ePay gateway, the system captures and stores all transactions securely and generates reports and statistics on these transactions in real-time. Gone are the days of shifting through rolls and stacks of paper receipts from your credit card machine, everything is now calculated and stored online for easy access.

Contact us today:
Naples Merchant Services
239-449-6040
Naples, FL
info@naplesmerchantservices.com

Friday, June 11, 2010

Terminal Tips That Will Save a Merchant Money

Be sure to swipe the card into the terminal instead of manually inputting the cardholder information. If it does not read the card properly the first time, don’t give up, swipe it again. Assure that you are swiping in the correct direction and that the card is not held at an angle that affects the read.

Refrain from manually entering as this can affect your rate from .5% and higher.

Check additional ID like a drivers license, comparing the name on the license to the name on the card. Compare the signature on the signature line by the cardholder with the signature on the back of the card, to avoid chargebacks and other disputes. A single chargeback can prove to be a costly occurrence and can adversely affect their business.

Process transactions on the same day the purchases are made. To save transactions from downgrading (higher fees), use the terminal's settlement function within the same period of the purchases. If you settle your transactions more than 24 hours after they were accepted, payment processing companies raise the transaction charge.

Take care of digital prompts that the terminal provides. The terminal often asks for additional information for corporate cards and some debit cards. Don’t neglect these prompts, because not following the directions can lead to a significant increase in transaction charges.