Naples Merchant Services

Naples Merchant Services
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Friday, June 11, 2010

Terminal Tips That Will Save a Merchant Money

Be sure to swipe the card into the terminal instead of manually inputting the cardholder information. If it does not read the card properly the first time, don’t give up, swipe it again. Assure that you are swiping in the correct direction and that the card is not held at an angle that affects the read.

Refrain from manually entering as this can affect your rate from .5% and higher.

Check additional ID like a drivers license, comparing the name on the license to the name on the card. Compare the signature on the signature line by the cardholder with the signature on the back of the card, to avoid chargebacks and other disputes. A single chargeback can prove to be a costly occurrence and can adversely affect their business.

Process transactions on the same day the purchases are made. To save transactions from downgrading (higher fees), use the terminal's settlement function within the same period of the purchases. If you settle your transactions more than 24 hours after they were accepted, payment processing companies raise the transaction charge.

Take care of digital prompts that the terminal provides. The terminal often asks for additional information for corporate cards and some debit cards. Don’t neglect these prompts, because not following the directions can lead to a significant increase in transaction charges.

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